Please read these Booking Conditions carefully as they incorporate the basis upon which bookings are accepted by Nordic Travel.
Validity: 1 Dec 2006 to 31 Dec 2007, (except where noted). Please refer to your travel consultant for full details.
How to book: Select the holiday of your choice and then contact your licensed travel consultant who will request a reservation for you.
Please note that all reservations are subject to availability at the time of booking. Any verbal quote given is an estimate only of the
price which will be subject to advice on confirmation of the reservation.
Changes in prices and itineraries. All prices are in Australian dollars (except where noted). All prices are provided
as a guide only. While the prices shown are inclusive of charges and hotel taxes that apply as at 20 November 2006, they do not include
any fees that may be imposed directly by third parties. Prices do not include Air taxes which change daily. Prices may vary due to
changes in charges, taxes and/or currency fluctuations. Please check all prices and information with your travel consultant before
booking. If we have to change your booking or part of it for reasons beyond our control, for instance if an airline changes its schedules
or if a hotelier overbooks hotel accommodation, or if an operator cancels a tour, we will notify you. If the change or changes result in
your holiday costing more or otherwise being materially different from that contemplated prior to the change or changes being
effected and in respect of which we have already accepted your deposit or balance of payment, you have the right to ask for a rearrangement or to withdrow from the holiday and monies already paid will be refunded less any charges levied by suppliers. The price
of your holiday is not guaranteed until full payment is received by Nordic Travel.
Payments: To make a reservation the following NON REFUNDABLE deposits per person per tour/flight/hotel/cruise are required at time
of booking.
$400 - tours & cruises
$500 - air + land tours
$50 - hotel stopovers & sea crossings
25% - Iceland & Greenland Trekking & Walking tours plus Expedition cruises.
50% - Christmas, New Year, certain other tours and arrangements.
Final payments are due 2 months prior to departure from Australia.
Certain Russian travel arrangements may require a higher deposit and conditions other than mentioned.
We will gladly construct an individual itinerary to suit your needs, however we require a NON REFUNDABLE itinerary development fee of $250 to be paid at time of request, to cover the cost and time
involved in making your personal program. This fee is redeemable upon booking set itinerary.
Amendments: Should a change be made by you after your initial booking and confirmation a charge of A$55 per change per person will apply to cover cost.
Cancellations: All cancellations must be in writing and such notice is not effective until received by Nordic Travel (during office hours not being weekend or public holiday). Outside suppliers cancellation fees may also apply. Refunds are not allowed on lost or unused tickets, vouchers or hotel coupons.
All cancellation charges are per person. Cancellation policies are strictly enforced, so comprehensive travel insurance is highly
recommended. The following conditions apply: 57 days or more prior to departure – deposit
43-56 days prior to departure – 30%
29 to 42 days prior to departure – 50%
15-28 days prior to departure – 75%
0-14 days before departure – 100%
Christmas and New Year special conditions apply.
Russia Special Conditions:
Cancellation fees may be as high as follows:
from deposit to 110 days $550
less than 110 days 100%
No refund is given if the Russian authorities disapprove of client’s visa application. All cancellation charges are per person. Cancellation policies are strictly enforced and trip cancellation insurance is highly recommended.
Cancellation of part of travel arrangements: There are no refunds for any unused services. No refund can be made for any tour,
accommodation, flight, cruise, or other travel arrangement in which you fail to participate. If you cancel during arrangements, there will
be no refund for the remaining travel arrangements which you do not take, & all expenses incurred by you to either rejoin the arrangements or return to point of origin/destination are your sole responsibility.
Cancellation by Tour Operator: Nordic Travel reserves the right to cancel any tour 30 days or more prior to departure. If this should occur, clients are entitled to full refund, and no handling fee or cancellation fees shall apply. Refunds incorporated in tour prices.
Changes: Although no changes in hotels and itineraries are anticipated, the tour operators reserve the right to make changes if necessary or advisable, without notice.
Not included: Passport and visa expenses, vaccinations, air taxes, insurance, and personal items such as soft drinks, mineral water, wines and liquors, laundry, telephone calls, room service etc.
Baggage & Personal Insurance: All baggage is carried at “owner’s risk” throughout, therefore we strongly recommended at the time of booking you purchase a comprehensive insurance policy of your choice.
Baggage Handling Allowance: One bag per person will be carried free in Scandinavia. A supplement fee will be charged for extra
bags. On Scandinavian tours, when domestic air transportation is included, the maximum weight allowance is 20kg. Special conditions
for domestic travel in Greenland.
Russian Visa: is compulsory for all passengers on tours including Russia in the itinerary. Upon full payment of your booking you will be furnished with a confirmation voucher with the Russian reference number to enable you to obtain the necessary visa.
Important Notice: The operator and/or associated affiliated subsidiary companies are not responsible for any consequence or expense if a passenger is refused visa or entrance to Russia. All arrangements in Russia are subjected to change without notice.
Product Description: Descriptions featured are based on current international hotel guides and information provided by hotels and suppliers. Any facilities shown as included are subject to change at any time.
Maps & Photographs: Maps are shown for general information and may not necessarily reflect actual routings, locations or services provided. Photographs show places in the geographic areas, but are not necessarily included in the holiday. Hotel room photographs are representative only, actual room rooms occupied may vary in décor and inclusions from those shown.
Travel Insurance: We recommend that, at time of booking, you consider purchasing a travel insurance policy of your choice. Cover can be obtained for such things as: loss of deposit through cancellation; loss or damage to personal baggage and loss of money; medical expenses; additional expenses to cover hotel accommodation and repatriation costs to Australia should the holiday need to be extended or curtailed due to illness while overseas or due to the need to return to Australia because of unexpected death or illness of a close relative; and cancellation of transport services due to industrial action.
Health & Immigration: You should familiarise yourself with any health or visa requirements that may be applicable in the areas you intended visiting. You are responsible for all exit, entry, health and other documents required by law, regulations, orders, demands or requirements of the countries visited or transited. Each person shall carry a valid passport (with at least six months validity) at all times. Kindly note that passport and visa requirements are your responsibility. Nordic Travel cannot accept responsibility for your failure to ensure that you have correct travel information.
Destination Passenger Enquiries: Nordic Travel makes no representation as to the safety, conditions or other issues that may exist at any destination, international travel advice can be obtained from various sources, including local government, local consular office and the Australian Department of Foreign Affairs and Trade
Responsibility: The responsibility of SEWAH INTERNATIONAL PTY. LTD. trading as NORDIC TRAVEL, herein called The Company is the principle and/or their agents is strictly limited. Although The Company is the principal and takes due care in choosing suppliers, it cannot control them and therefore cannot be responsible for their acts of omission. These travel services are subjected to conditions imposed on these suppliers, who may limit their liability by tariffs, contracts and international agreements. The Company acts only as agents for the passengers regarding hotels, transportation whether rail, motor, coach, private car, steamship, aircraft or any other conveyance, sightseeing and other services and as such assume no liability for injury, damage, disappointment, distress or frustration whether physical or mental. through the acts of defaults of any company or person engaged in conveying the passenger or in result of acts of God, dangers incident to the sea, earthquakes or tremors, fire, breakdown of machinery or equipment, acts of Government or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, medical or customs regulations, or from any cause beyond the Company control, or from any loss or damage resulting from improper passport, visa or other documents. Nor shall any carrier have to incur liability as a common carrier. The Company can accept no responsibility for loss or additional expenses due to delay or changes in schedule or other causes, or for your failure to follow instructions, including but not limited to check-in and checkout times and baggage handling. The right is reserved to accept or retain any person as a member of any tour or to change or withdraw the tour as circumstances demand it.
The Tour Operator reserves the right to change or re-schedule any tour departure in accordance with airline operating requirements. All rates are based on tariffs in effect at the time the tour was planned, and are subjected to change in the event of adjustment therein. The issuance of tickets and vouchers shall be deemed to be consent to the above conditions. Thai Airways International, SAS Scandinavian Airlines and Icelandair do not, by virtue of their endorsements, represent themselves as either contracting with any purchase of a holiday from or having any other legal relationship with any such purchase. |